You may contact us for more information about certain items, however, we cannot guarantee to answer questions beyond basic condition reports & measurements. We always recommend that for full confidence before bidding, lots are inspected by the customer at our viewing days. Please note that there is a 3% premium added to the hammer price for online bidding through EasyLiveAuction.com, and as with all bids, our standard bidders premium is 15%+VAT. All items are sold as seen, with the exception of tested electrical items, which we guarentee for 48 hours, starting from when the hammer drops. This means we will give a full refund should the electrical item not work for the purpose for which it was intended, as long you contact us within this 48 hour window.
Our in house service is limited to, and is as follows: Our courier collects on the THURSDAY following the auction so to use this service we must receive payment via debit card (credit cards not accepted) over the phone or bank transfer by WEDNESDAY AT 12:00. Unfortunately we CANNOT post the following: pictures/art with GLASS in frame or breakables eg. china/glass. . Parcels over 1M X 70CM X 60CM UK & 1.7 length x 300cm girth or over 31.5kg We recommend you contact us prior to auction with any questions about postage. (SAT 9:12 & SUN 12:4 are public viewing times and we are contactable for enquiries.)
INSURANCE: The carrier DPD covers up to £1000 per consignment. Jiffy bags through Royal Mail Special Delivery cover up to £500. GLASS AND CHINA ARE NOT COVERED
DRAKES AUCTIONS CANNOT BE HELD RESPONSIBLE FOR LOSSES/DAMAGE DURING SHIPPING/POSTAGE. WE WILL PROVIDE YOU WITH DPD or ROYAL MAIL SPECIAL DELIVERY TRACKING INFORMATION ON REQUEST.
PRICING: The following prices include packing services and VAT.
UK NEXT DAY : Jiffy bag up to 100g £7.99, up to 500g 8.99 …. parcel up to 10 kilos £13.99 & 50p per additional kilo…
OFFSHORE 2 DAY: (N.I., C.I., I.O.M.,Highlands, I,O,W. ) £19.99 per consignment, to include the first 10 kilos then £1 per kilo after.
For INTERNATIONAL POSTAGE : Please contact us ASAP prior to or straight after the sale for your quote. .
It remains the buyers responsibility to contact the auction house to arrange delivery.
Any items not collected, or courier arranged, by the following Monday may incur storage fees of £3 per day per item, and if remain left by the buyer, may be entered into the following sale to cover auction house fees. We always prefer to work with our customers where possible, and contacting us is always preferable.